Returns Policy

  • Return Policy

    At Orizon Solutions, we want you to be completely satisfied with your purchase. If you need to return a product, please review the following guidelines:

    Eligibility for Returns

    • Returns are accepted for both defective and non-defective products.
    • The product must be in new or slightly used condition.

    Return Window

    • You may request a return within 14 days of your purchase date.

    Return Method & Fees

    • Method: Returns must be made by mail.
    • Return Label: Customers are responsible for return shipping costs.
    • Restocking Fees: No restocking fees apply.
    • Refund Processing Time: Refunds will be processed within 14 days after receiving the returned item.

    How to Request a Return

    To initiate a return, on order information inside your dashboard and follow the instructions.

    For assistance, contact our support team at support@orizonsolutions.com.

Contact us
Exchange Policy

Exchange Policy

We understand that sometimes an exchange is needed. Our exchange policy is as follows:

Eligibility for Exchanges

  • Exchanges are accepted for new or slightly used products.

Exchange Window

  • You may request an exchange within 14 days of your purchase date.

Exchange Process

  • Method: Exchanges must be made by mail.
  • Return Label: Customers are responsible for the cost of return shipping.
  • Processing Time: Exchanges will be processed within 14 days of receiving the item.

How to Request an Exchange

To initiate an exchange, please check order information page inside your dashboard  and follow the instructions.

For additional assistance, contact our support team at support@orizonsolutions.com.

Contact us

Shoping Cart

0 Item’s selected

Subtotal

$ 0.00
View Shopping Cart Proceed to checkout